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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chris Hollowell

June 27, 2025

5  out of  5
rating by Chris Hollowell
"Haylee helped me get a very reasonable price and answered all of my questions and concerns! Would recommend to a friend"
We responded:
"Thank you so much, Chris, for the opportunity to help with your insurance and the very kind words! We appreciate both very much. I'm so glad to hear you had a great experience with Haylee here at Austin Kyle State Farm!"
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Alison Culpepper

June 27, 2025

5  out of  5
rating by Alison Culpepper
"Just started my policies but I encountered excellent customer service with Amy Huynh"
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Doug Lim

June 26, 2025

5  out of  5
rating by Doug Lim
"Fun conversation with Amy , she listens when most people don't !! Keep her she's a great one and give her a raise soon!!!' Dugger"
We responded:
"Thank you for taking the time to talk with us about your insurance and for the very kind words! Amy is wonderful and is a keeper for sure, we agree!"
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James Nairne

June 26, 2025

5  out of  5
rating by James Nairne
"Felicia was great...lovely to talk to and very helpful!"
We responded:
"Thank you so much for this review and these kind words! I'm so happy to hear that you had a great experience with Felicia here at Austin Kyle State Farm. We think she's great too!"
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Damian Thorn

June 24, 2025

5  out of  5
rating by Damian Thorn
"I've been working with Amy to get my policy started, and She has been a major help, I very much appreciate her! She's on top of things and answers my 100s of questions in a timely manner!"
We responded:
"I am so glad you had a great experience with Amy here at Austin Kyle State Farm! We're biased but think she's pretty great too! Thank you for the opportunity to talk with you about your home and car insurance, we appreciate it!"
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Yuna

June 20, 2025

5  out of  5
rating by Yuna
"Amy was really helpful throughout the whole situation. She answered all the questions I had and explained in an easier wording when I didn’t understand. She’s great at her job!"
We responded:
"Thank you so much for the opportunity to talk with you about your insurance and leaving us such a kind review! We really appreciate both of those things! "
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joellen726

June 19, 2025

5  out of  5
rating by joellen726
"I liked the fact that the information was explained in detail about every aspect of what I was paying for. Also the premium price for two drivers were cheaper and better coverage than my current insurance?"
We responded:
"I am so glad to hear that you had a good experience with our agency! Thank you for taking the time to give us both the opportunity to talk with you about your car insurance and also for this kind review!"
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Sarah Wright-Conder

June 17, 2025

5  out of  5
rating by Sarah Wright-Conder
"Most thorough insurance agent I have worked with in quite some time. You need to ask for Amy! Finally, an insurance agent that understands the value of Is personal service! It was so mice to talk to a person who truly wanted to find the best possible options for me regarding my auto insurance. There was not the usual rush or the trying to sell me me a half dozen things I did not need. I h0ighly recommend this agent and this insurance agency! Remember to ask for Amy! She is phenomenal!"
We responded:
"Sarah, thank you so so much for the opportunity to help with your insurance, these kind words and your recommendation of our agency here at Austin Kyle State Farm! It all truly means the world to us, thank you! We also very much appreciate the kind words about Amy here in our office. We're admittedly biased but we think she's awesome too! "
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johnnie thomas sr

June 12, 2025

4  out of  5
rating by johnnie thomas sr
"The staff that I have talked to since I’ve been with StateFarm has been nothing but amazing"
We responded:
"Thank you for your feedback! We’re glad to hear you had a positive experience with our State Farm team. If there is anything else we can do to improve and earn that fifth star, please let us know. We’re here to help with your insurance needs and appreciate your feedback! "
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Raymone Davis

June 11, 2025

5  out of  5
rating by Raymone Davis
"Ms.Amy was Very helpful in explaining Bundle deals n other information that has made me look at Insurance in a different light !! Very pleased-Thank you Ms.Amy !!"
We responded:
"I am so glad you had such a good experience with Amy here at Austin Kyle State Farm! Thank you for the opportunity to let us talk with you and for the kind review, we appreciate them both!"
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jennifer hayden

June 5, 2025

5  out of  5
rating by jennifer hayden
"Amy was so personable, very understanding with all my kids in the background, helped me understand everything, even helped me ask my other insurance company some questions!! Just all around great!!!!"
We responded:
"Jennifer, I am so glad that you had a great experience with Amy here at Austin Kyle State Farm! Thank you so much for the opportunity to talk with you and for the very kind words! "
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Michaela Hunter

June 4, 2025

5  out of  5
rating by Michaela Hunter
"Amy is so nice very helpful!😁"
We responded:
"I'm so glad to hear you had a great experience with our office here at Austin Kyle State Farm! Thank you for the 5-star review!"
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John Kemp

June 3, 2025

5  out of  5
rating by John Kemp
"Very helpful and always kind! They give a great breakdown of coverage so you know what you are paying for."
We responded:
"John, thank you so much for these kind words. I am so happy to hear that you've had a great experience here at Austin Kyle State Farm. We work really hard to provide the best experience that we can. Thank you for the opportunity! "
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Jennifer Monhollen

June 2, 2025

5  out of  5
rating by Jennifer Monhollen
"The ladies I speak to are very polite, helpful, and always have a positive attitude on the phone. Thank you State Farm AKA Austin Kyle's office....... Keep up the good work"
We responded:
"Jennifer, that is so kind of you to say, thank you so much for this review! I am so happy to hear that you have had a nice experience here at Austin Kyle State Farm!"
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Kevin Kirby

May 29, 2025

5  out of  5
rating by Kevin Kirby
"Amy was great. When she first responded to my inquiry I was in a meeting and couldn't speak, but she worked around it and we were able to text back and forth with information. When I did get to speak to her she was very polite, compassionate, and professional."
We responded:
"Kevin, thank you so much for the 5-star review! I am so glad to hear you had a nice experience with our Austin Kyle State Farm office and Amy in particular. Thank you for the opportunity!"
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Juan Young

May 28, 2025

5  out of  5
rating by Juan Young
"Yes with Amy it was really easy to understand everything and she explained what didn't understand where I could understand. She was very concerned about my situation and I really appreciate Amy as a person. I think she's the of person everyone needs handling their concerns. Thank you again Amy and I hope there will a better offer for me in 6 months. Juan young"
We responded:
"We appreciate your review! We are so happy to hear you had a great experience with Amy and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Mason Collins

May 22, 2025

5  out of  5
rating by Mason Collins
"Amy was really helpful process was smooth"
We responded:
"I'm so glad to hear Amy was able to help make the insurance switching process easy and smooth! She's pretty great! We appreciate the opportunity and the 5-star review, thank you!"
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Donna

May 21, 2025

5  out of  5
rating by Donna
"The agent displayed knowledge concerning the insurance. I really appreciate that. I was able to ask questions and was given in depth answers. Thank you."
We responded:
"Thank you for your 5-star review! My State Farm team and I are grateful you took the time to talk with us and leave such a kind review! Thank you! "
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Dee Mason

May 19, 2025

5  out of  5
rating by Dee Mason
"Austin was very thorough in explaining insurance coverage!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Tim Durbin

May 16, 2025

5  out of  5
rating by Tim Durbin
"Really good customer service. Answered all my questions and went over policy with me explained what each deductible meant. Thanks for helping getting set up."
We responded:
"Thank you so much for the kind words and opportunity to help with your home insurance! We really appreciate it!"
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Debbie Timbrook

May 15, 2025

4  out of  5
rating by Debbie Timbrook
"She was a very nice person.. very informative"
We responded:
"Thank you for your feedback! We’re glad to hear you had a positive experience with our State Farm team. If there is anything else we can do to improve and earn that fifth star, please let us know. We’re here to help with your insurance needs and appreciate your feedback! "
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allison kovatch

May 15, 2025

5  out of  5
rating by allison kovatch
"Felicia is wonderful!! She is kind and knowledgable and i would recommend her to anyone! Exceptional customer service!"
We responded:
"Wow, thank you so much for this review! I am so glad to hear that you had such a great experience with Felicia and our office!"
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c wilks

May 15, 2025

5  out of  5
rating by c wilks
"Very nice, explained everything in detail easy to understand, took the the time to find the perfect plan. Wow a whole different experience with state farm, then previous encounters."
We responded:
"Thank you so so much for these kind words! We strive to stand out and truly find the right plan for everyone individually. I am so glad to hear that you had a great experience, thank you for the opportunity!"
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Dannie

May 15, 2025

5  out of  5
rating by Dannie
"I enjoyed speaking with Amy, she was able to help me with all the questions I had. Would highly recommend reaching out to Amy for help and assistance getting the coverages you need."
We responded:
"Dannie, thank you so much for the opportunity and the very kind words! We're so glad to hear you had a great experience with Amy in our office!"
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Nosa Idahagbon

May 8, 2025

5  out of  5
rating by Nosa Idahagbon
"Amy Huynh was very helpful with finding the best deal and providing a seamless transition from previous insurer."
We responded:
"Nosa, I'm so glad Amy was able to help make the switch to State Farm easy. Thank you for giving us the opportunity and the kind words!"