Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sherry Hazel

Sherry Hazel

July 17, 2025

5  out of  5
rating by Sherry Hazel
"Amy provided exceptional support with my quote, offering a detailed explanation of everything. Very professional and kind. Thank you so so much Amy!! 🌟🌟🌟🌟🌟"
We responded:
"I am so happy to hear that you had a great experience with Amy here at Austin Kyle State Farm. She's a great representative of what we try to do for our customers. Thank you for sharing your experience!"
Profile photo of Jeff Hartzke

Jeff Hartzke

July 16, 2025

5  out of  5
rating by Jeff Hartzke
"Amy made the experience very easy. She explained everything in great detail and made the process enjoyable."
We responded:
"Thank you, Jeff! We appreciate the opportunity talk insurance with you and for the kind words. I'm glad Amy made the whole process easy and enjoyable! "
Profile photo of Carole Bright

Carole Bright

July 15, 2025

5  out of  5
rating by Carole Bright
"In my experience, state farm has excellent, knowledgeable, courteous, and very informative agents! They work hard to make sure you will be set up with the best discounts and rates. A rather enjoyable interaction! Thank you Amy!! 😊"
We responded:
"Thank YOU, Carole! We appreciate both the opportunity to talk with you about your insurance and also these incredibly kind words! Thank you so much!"
Profile photo of jerry silcox

jerry silcox

July 11, 2025

5  out of  5
rating by jerry silcox
"Amy was very knowledgeable, walked me thru every step,,,"
We responded:
"Thank you for allowing us the opportunity talk with you about your individual insurance needs! We always appreciate the opportunity and these kind words!"
Profile photo of QueenJ 81

QueenJ 81

July 11, 2025

5  out of  5
rating by QueenJ 81
"I am so grateful to this Agency for helping me get the best rate for my Tesla. Amy was so patient and knowledgeable about my needs. She is a true example of great customer service. I want to thank you guys so much!"
We responded:
"Wow! What an amazing compliment, thank you so much! We will never claim to be perfect but we all truly strive to give the best customer service we can. I am so glad to hear you had a great experience with Amy in working on car insurance! Thank you for allowing us the opportunity!"
Profile photo of Sarah Vang

Sarah Vang

July 9, 2025

5  out of  5
rating by Sarah Vang
"Wonderful experience! Amy was so polite and helpful through everything. She explained everything well and made sure I understood everything too."
We responded:
"Thank you so much for this 5-star review and these kind words! We really appreciate the change to talk with you about your insurance needs!"
Profile photo of Erin M.

Erin M.

July 8, 2025

5  out of  5
rating by Erin M.
"Amy was very helpful in establishing our new policy, which was a little more complicated...2 cars in Indiana, 1 car in Illinois. Great service amy! Reasonable pricing."
We responded:
"Thank you for taking the time to talk with us here at Austin Kyle State Farm about your car insurance and specific situation. We appreciate the opportunity to help and the kind review! "
Profile photo of Jackie Bailer

Jackie Bailer

June 30, 2025

5  out of  5
rating by Jackie Bailer
"Amy was very friendly and helped make sure I got a good quote"
We responded:
"Thank you so much for taking the time to talk with us about your insurance and also for the review!"
Profile photo of Chris Hollowell

Chris Hollowell

June 27, 2025

5  out of  5
rating by Chris Hollowell
"Haylee helped me get a very reasonable price and answered all of my questions and concerns! Would recommend to a friend"
We responded:
"Thank you so much, Chris, for the opportunity to help with your insurance and the very kind words! We appreciate both very much. I'm so glad to hear you had a great experience with Haylee here at Austin Kyle State Farm!"
Profile photo of Alison Culpepper

Alison Culpepper

June 27, 2025

5  out of  5
rating by Alison Culpepper
"Just started my policies but I encountered excellent customer service with Amy Huynh"
We responded:
"I'm so glad to hear you had a great experience with Amy here at Austin Kyle State Farm! Thank you for the 5-star review and opportunity to help with your insurance, we appreciate it!"
Profile photo of Doug Lim

Doug Lim

June 26, 2025

5  out of  5
rating by Doug Lim
"Fun conversation with Amy , she listens when most people don't !! Keep her she's a great one and give her a raise soon!!!' Dugger"
We responded:
"Thank you for taking the time to talk with us about your insurance and for the very kind words! Amy is wonderful and is a keeper for sure, we agree!"
Profile photo of James Nairne

James Nairne

June 26, 2025

5  out of  5
rating by James Nairne
"Felicia was great...lovely to talk to and very helpful!"
We responded:
"Thank you so much for this review and these kind words! I'm so happy to hear that you had a great experience with Felicia here at Austin Kyle State Farm. We think she's great too!"
Profile photo of Damian Thorn

Damian Thorn

June 24, 2025

5  out of  5
rating by Damian Thorn
"I've been working with Amy to get my policy started, and She has been a major help, I very much appreciate her! She's on top of things and answers my 100s of questions in a timely manner!"
We responded:
"I am so glad you had a great experience with Amy here at Austin Kyle State Farm! We're biased but think she's pretty great too! Thank you for the opportunity to talk with you about your home and car insurance, we appreciate it!"
Profile photo of Yuna

Yuna

June 20, 2025

5  out of  5
rating by Yuna
"Amy was really helpful throughout the whole situation. She answered all the questions I had and explained in an easier wording when I didn’t understand. She’s great at her job!"
We responded:
"Thank you so much for the opportunity to talk with you about your insurance and leaving us such a kind review! We really appreciate both of those things! "
Profile photo of joellen726

joellen726

June 19, 2025

5  out of  5
rating by joellen726
"I liked the fact that the information was explained in detail about every aspect of what I was paying for. Also the premium price for two drivers were cheaper and better coverage than my current insurance?"
We responded:
"I am so glad to hear that you had a good experience with our agency! Thank you for taking the time to give us both the opportunity to talk with you about your car insurance and also for this kind review!"
Profile photo of Sarah Wright-Conder

Sarah Wright-Conder

June 17, 2025

5  out of  5
rating by Sarah Wright-Conder
"Most thorough insurance agent I have worked with in quite some time. You need to ask for Amy! Finally, an insurance agent that understands the value of Is personal service! It was so mice to talk to a person who truly wanted to find the best possible options for me regarding my auto insurance. There was not the usual rush or the trying to sell me me a half dozen things I did not need. I h0ighly recommend this agent and this insurance agency! Remember to ask for Amy! She is phenomenal!"
We responded:
"Sarah, thank you so so much for the opportunity to help with your insurance, these kind words and your recommendation of our agency here at Austin Kyle State Farm! It all truly means the world to us, thank you! We also very much appreciate the kind words about Amy here in our office. We're admittedly biased but we think she's awesome too! "
Profile photo of johnnie thomas sr

johnnie thomas sr

June 12, 2025

4  out of  5
rating by johnnie thomas sr
"The staff that I have talked to since I’ve been with StateFarm has been nothing but amazing"
We responded:
"Thank you for your feedback! We’re glad to hear you had a positive experience with our State Farm team. If there is anything else we can do to improve and earn that fifth star, please let us know. We’re here to help with your insurance needs and appreciate your feedback! "
Profile photo of Raymone Davis

Raymone Davis

June 11, 2025

5  out of  5
rating by Raymone Davis
"Ms.Amy was Very helpful in explaining Bundle deals n other information that has made me look at Insurance in a different light !! Very pleased-Thank you Ms.Amy !!"
We responded:
"I am so glad you had such a good experience with Amy here at Austin Kyle State Farm! Thank you for the opportunity to let us talk with you and for the kind review, we appreciate them both!"
Profile photo of jennifer hayden

jennifer hayden

June 5, 2025

5  out of  5
rating by jennifer hayden
"Amy was so personable, very understanding with all my kids in the background, helped me understand everything, even helped me ask my other insurance company some questions!! Just all around great!!!!"
We responded:
"Jennifer, I am so glad that you had a great experience with Amy here at Austin Kyle State Farm! Thank you so much for the opportunity to talk with you and for the very kind words! "
Profile photo of Michaela Hunter

Michaela Hunter

June 4, 2025

5  out of  5
rating by Michaela Hunter
"Amy is so nice very helpful!😁"
We responded:
"I'm so glad to hear you had a great experience with our office here at Austin Kyle State Farm! Thank you for the 5-star review!"
Profile photo of John Kemp

John Kemp

June 3, 2025

5  out of  5
rating by John Kemp
"Very helpful and always kind! They give a great breakdown of coverage so you know what you are paying for."
We responded:
"John, thank you so much for these kind words. I am so happy to hear that you've had a great experience here at Austin Kyle State Farm. We work really hard to provide the best experience that we can. Thank you for the opportunity! "
Profile photo of Jennifer Monhollen

Jennifer Monhollen

June 2, 2025

5  out of  5
rating by Jennifer Monhollen
"The ladies I speak to are very polite, helpful, and always have a positive attitude on the phone. Thank you State Farm AKA Austin Kyle's office....... Keep up the good work"
We responded:
"Jennifer, that is so kind of you to say, thank you so much for this review! I am so happy to hear that you have had a nice experience here at Austin Kyle State Farm!"
Profile photo of Kevin Kirby

Kevin Kirby

May 29, 2025

5  out of  5
rating by Kevin Kirby
"Amy was great. When she first responded to my inquiry I was in a meeting and couldn't speak, but she worked around it and we were able to text back and forth with information. When I did get to speak to her she was very polite, compassionate, and professional."
We responded:
"Kevin, thank you so much for the 5-star review! I am so glad to hear you had a nice experience with our Austin Kyle State Farm office and Amy in particular. Thank you for the opportunity!"
Profile photo of Juan Young

Juan Young

May 28, 2025

5  out of  5
rating by Juan Young
"Yes with Amy it was really easy to understand everything and she explained what didn't understand where I could understand. She was very concerned about my situation and I really appreciate Amy as a person. I think she's the of person everyone needs handling their concerns. Thank you again Amy and I hope there will a better offer for me in 6 months. Juan young"
We responded:
"We appreciate your review! We are so happy to hear you had a great experience with Amy and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Profile photo of Mason Collins

Mason Collins

May 22, 2025

5  out of  5
rating by Mason Collins
"Amy was really helpful process was smooth"
We responded:
"I'm so glad to hear Amy was able to help make the insurance switching process easy and smooth! She's pretty great! We appreciate the opportunity and the 5-star review, thank you!"