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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Su Jin

Su Jin

August 12, 2025

5  out of  5
rating by Su Jin
"I had an amazing experience with my agent Amy. She was really friendly and went above and beyond to ensure that I was completely satisfied. If you ever visit, definitely ask for Amy she is GREAT!"
We responded:
"Wow, thank you so much for this amazing review and recommendation! We are very grateful to have Amy here on our team at Austin Kyle State Farm! Thank you for taking the time to both talk with and recognize her!"
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Sarah Lynch

August 11, 2025

5  out of  5
rating by Sarah Lynch
"Amy was quick, sharp, knew all the details and offered more for our circumstances. She was consistent and had great follow through! She got the sale because of it! ❤️ Thank you"
We responded:
"Thank you so much for the opportunity and the kind review, Sarah! We really appreciate both! "
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Angie Huang

August 11, 2025

5  out of  5
rating by Angie Huang
"Amy was very kind and helpful! Highly recommend speaking to her for all of your questions and needs!"
We responded:
"Thank you, Angie, for the kind review and recommendation! I am so glad to hear you had a nice experience with Amy here at Austin Kyle State Farm!"
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Parker York

August 8, 2025

5  out of  5
rating by Parker York
"This agency is to appreciate, Felicia was amazing to work with, showed great respects to the company with a professional attitude. Helped break down how the insurance worked for a new comer like me, made everything easy going and understandable. 10/10 recommend"
We responded:
"Thank you so much, Parker, for the opportunity and the 5-star review! I am so glad hear you had a great experience with Felicia here at Austin Kyle State Farm."
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J Collins

August 7, 2025

5  out of  5
rating by J Collins
"Amy was super friendly and kind. Would definitely recommend her if you go with state farm."
We responded:
"Thank you so much for the opportunity and the kind review! We are so glad you had a great experience with Amy!"
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LeAnne Alder

July 29, 2025

5  out of  5
rating by LeAnne Alder
"Great positive service!"
We responded:
"Thank you, LeAnne, that is so nice to hear! We all try so hard! Thank you so much for these kind words and the 5-star review! We appreciate both and you!"
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Jackie Bailer

July 24, 2025

5  out of  5
rating by Jackie Bailer
"Amy was very friendly and helped make sure I got a good quote! Amy has really went above and beyond to help me with my plan! Even though I could not get with state farm yet she made sure that I was fully taken care of!"
We responded:
"Thank you so much for taking the time to talk with us about your insurance and also for the review!"
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Sherry Hazel

July 17, 2025

5  out of  5
rating by Sherry Hazel
"Amy provided exceptional support with my quote, offering a detailed explanation of everything. Very professional and kind. Thank you so so much Amy!! 🌟🌟🌟🌟🌟"
We responded:
"I am so happy to hear that you had a great experience with Amy here at Austin Kyle State Farm. She's a great representative of what we try to do for our customers. Thank you for sharing your experience!"
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Jeff Hartzke

July 16, 2025

5  out of  5
rating by Jeff Hartzke
"Amy made the experience very easy. She explained everything in great detail and made the process enjoyable."
We responded:
"Thank you, Jeff! We appreciate the opportunity talk insurance with you and for the kind words. I'm glad Amy made the whole process easy and enjoyable! "
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Carole Bright

July 15, 2025

5  out of  5
rating by Carole Bright
"In my experience, state farm has excellent, knowledgeable, courteous, and very informative agents! They work hard to make sure you will be set up with the best discounts and rates. A rather enjoyable interaction! Thank you Amy!! 😊"
We responded:
"Thank YOU, Carole! We appreciate both the opportunity to talk with you about your insurance and also these incredibly kind words! Thank you so much!"
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jerry silcox

July 11, 2025

5  out of  5
rating by jerry silcox
"Amy was very knowledgeable, walked me thru every step,,,"
We responded:
"Thank you for allowing us the opportunity talk with you about your individual insurance needs! We always appreciate the opportunity and these kind words!"
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QueenJ 81

July 11, 2025

5  out of  5
rating by QueenJ 81
"I am so grateful to this Agency for helping me get the best rate for my Tesla. Amy was so patient and knowledgeable about my needs. She is a true example of great customer service. I want to thank you guys so much!"
We responded:
"Wow! What an amazing compliment, thank you so much! We will never claim to be perfect but we all truly strive to give the best customer service we can. I am so glad to hear you had a great experience with Amy in working on car insurance! Thank you for allowing us the opportunity!"
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Sarah Vang

July 9, 2025

5  out of  5
rating by Sarah Vang
"Wonderful experience! Amy was so polite and helpful through everything. She explained everything well and made sure I understood everything too."
We responded:
"Thank you so much for this 5-star review and these kind words! We really appreciate the change to talk with you about your insurance needs!"
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Erin M.

July 8, 2025

5  out of  5
rating by Erin M.
"Amy was very helpful in establishing our new policy, which was a little more complicated...2 cars in Indiana, 1 car in Illinois. Great service amy! Reasonable pricing."
We responded:
"Thank you for taking the time to talk with us here at Austin Kyle State Farm about your car insurance and specific situation. We appreciate the opportunity to help and the kind review! "
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Chris Hollowell

June 27, 2025

5  out of  5
rating by Chris Hollowell
"Haylee helped me get a very reasonable price and answered all of my questions and concerns! Would recommend to a friend"
We responded:
"Thank you so much, Chris, for the opportunity to help with your insurance and the very kind words! We appreciate both very much. I'm so glad to hear you had a great experience with Haylee here at Austin Kyle State Farm!"
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Alison Culpepper

June 27, 2025

5  out of  5
rating by Alison Culpepper
"Just started my policies but I encountered excellent customer service with Amy Huynh"
We responded:
"I'm so glad to hear you had a great experience with Amy here at Austin Kyle State Farm! Thank you for the 5-star review and opportunity to help with your insurance, we appreciate it!"
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Doug Lim

June 26, 2025

5  out of  5
rating by Doug Lim
"Fun conversation with Amy , she listens when most people don't !! Keep her she's a great one and give her a raise soon!!!' Dugger"
We responded:
"Thank you for taking the time to talk with us about your insurance and for the very kind words! Amy is wonderful and is a keeper for sure, we agree!"
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James Nairne

June 26, 2025

5  out of  5
rating by James Nairne
"Felicia was great...lovely to talk to and very helpful!"
We responded:
"Thank you so much for this review and these kind words! I'm so happy to hear that you had a great experience with Felicia here at Austin Kyle State Farm. We think she's great too!"
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Damian Thorn

June 24, 2025

5  out of  5
rating by Damian Thorn
"I've been working with Amy to get my policy started, and She has been a major help, I very much appreciate her! She's on top of things and answers my 100s of questions in a timely manner!"
We responded:
"I am so glad you had a great experience with Amy here at Austin Kyle State Farm! We're biased but think she's pretty great too! Thank you for the opportunity to talk with you about your home and car insurance, we appreciate it!"
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Yuna

June 20, 2025

5  out of  5
rating by Yuna
"Amy was really helpful throughout the whole situation. She answered all the questions I had and explained in an easier wording when I didn’t understand. She’s great at her job!"
We responded:
"Thank you so much for the opportunity to talk with you about your insurance and leaving us such a kind review! We really appreciate both of those things! "
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joellen726

June 19, 2025

5  out of  5
rating by joellen726
"I liked the fact that the information was explained in detail about every aspect of what I was paying for. Also the premium price for two drivers were cheaper and better coverage than my current insurance?"
We responded:
"I am so glad to hear that you had a good experience with our agency! Thank you for taking the time to give us both the opportunity to talk with you about your car insurance and also for this kind review!"
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Sarah Wright-Conder

June 17, 2025

5  out of  5
rating by Sarah Wright-Conder
"Most thorough insurance agent I have worked with in quite some time. You need to ask for Amy! Finally, an insurance agent that understands the value of Is personal service! It was so mice to talk to a person who truly wanted to find the best possible options for me regarding my auto insurance. There was not the usual rush or the trying to sell me me a half dozen things I did not need. I h0ighly recommend this agent and this insurance agency! Remember to ask for Amy! She is phenomenal!"
We responded:
"Sarah, thank you so so much for the opportunity to help with your insurance, these kind words and your recommendation of our agency here at Austin Kyle State Farm! It all truly means the world to us, thank you! We also very much appreciate the kind words about Amy here in our office. We're admittedly biased but we think she's awesome too! "
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johnnie thomas sr

June 12, 2025

4  out of  5
rating by johnnie thomas sr
"The staff that I have talked to since I’ve been with StateFarm has been nothing but amazing"
We responded:
"Thank you for your feedback! We’re glad to hear you had a positive experience with our State Farm team. If there is anything else we can do to improve and earn that fifth star, please let us know. We’re here to help with your insurance needs and appreciate your feedback! "
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Raymone Davis

June 11, 2025

5  out of  5
rating by Raymone Davis
"Ms.Amy was Very helpful in explaining Bundle deals n other information that has made me look at Insurance in a different light !! Very pleased-Thank you Ms.Amy !!"
We responded:
"I am so glad you had such a good experience with Amy here at Austin Kyle State Farm! Thank you for the opportunity to let us talk with you and for the kind review, we appreciate them both!"
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jennifer hayden

June 5, 2025

5  out of  5
rating by jennifer hayden
"Amy was so personable, very understanding with all my kids in the background, helped me understand everything, even helped me ask my other insurance company some questions!! Just all around great!!!!"
We responded:
"Jennifer, I am so glad that you had a great experience with Amy here at Austin Kyle State Farm! Thank you so much for the opportunity to talk with you and for the very kind words! "